Terms of Service

Welcome to Flaygo Hearing. These Terms of Service ("Terms") govern your access to and use of our website located at https://www.flaygohearing.com (the "Site"), as well as any purchases, services, content, or features offered through the Site.

Throughout these Terms, the words "Flaygo Hearing," "we," "us," and "our" refer to Flaygo Hearing and its affiliated operations. The words "you" and "your" refer to any visitor, customer, or user of our Site.

By accessing our Site, creating an account, placing an order, or otherwise using any part of our Services, you agree to be bound by these Terms, our Privacy Policy, Return & Exchange Policy, and any other policies referenced on this Site.

If you do not agree with these Terms, please discontinue use of the Site immediately.

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting. Continued use of the Site after changes have been posted constitutes acceptance of those changes.

By using this Site, you represent and warrant that:

-You are at least 18 years old or have permission from a parent or legal guardian.

-You have the legal capacity to enter into binding agreements.

-All information you provide is truthful, complete, and current.

-You will not use our products or Services for any unlawful or unauthorized purpose.

You agree not to:

-Violate any applicable laws or regulations.

-Interfere with the operation or security of the Site.

-pload malicious software, viruses, or harmful code.

-Attempt unauthorized access to our systems.

-Use automated tools, bots, or scraping software without written permission.

Violation of these Terms may result in immediate suspension or termination of your access to our Services.

We reserve the right to refuse service to anyone, at any time, for any lawful reason.

You understand that your content (excluding payment information) may be transmitted over various networks and adapted to technical requirements.

All payment information is securely processed through our authorized payment providers using industry-standard encryption.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Site or Services without our prior written consent.

Section headings are included for convenience only and do not affect the interpretation of these Terms.

We strive to ensure that all information provided on the Site is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

Information provided on this Site is intended for general informational purposes only and should not be relied upon as the sole basis for making purchasing or medical decisions.

We reserve the right to:

Correct errors or omissions;

Update product information;

Modify product descriptions;

Change pricing;

Correct typographical mistakes;

Cancel orders affected by pricing or inventory errors.

Historical information appearing on the Site is provided for reference only and may no longer be current.

Flaygo Hearing specializes in over-the-counter (OTC) hearing aids and related hearing accessories.

Certain products may only be available online and may be offered in limited quantities.

While we make every effort to display product images and colors accurately, actual colors may vary depending on your monitor or mobile device.

We reserve the right to:

Limit sales by region;

Restrict quantities purchased;

Discontinue products without notice;

Modify product specifications;

Introduce or discontinue promotions at our discretion.

Product availability does not guarantee future availability.

Flaygo Hearing products are intended for adults (18 years of age or older) with perceived mild to moderate hearing loss, consistent with applicable U.S. regulations governing over-the-counter hearing aids.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on this Site, including product descriptions, blog articles, educational materials, videos, FAQs, and customer support communications, is provided for general educational purposes only and should not be considered medical advice.

You should consult a licensed physician, audiologist, or other qualified healthcare professional if:

You experience sudden hearing loss;

Hearing loss occurs in only one ear;

You experience ear pain;

You notice drainage from the ear;

You have persistent dizziness or balance issues;

You suspect a medical condition affecting your hearing;

Your hearing continues to worsen despite using hearing aids.

Flaygo Hearing does not provide medical diagnosis, hearing examinations, audiological treatment, or personalized medical advice through this website.

Individual hearing improvement varies depending on hearing condition, proper fitting, environmental factors, and consistent product use.

By placing an order through Flaygo Hearing, you agree that all information provided during checkout is accurate, complete, and current.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to orders that:

Appear fraudulent or unauthorized;

Contain inaccurate pricing due to technical errors;

Are suspected of being placed by resellers or distributors;

Violate these Terms or applicable laws.

If an order is canceled after payment has been received, we will issue a refund to the original payment method whenever applicable.

Product prices, promotions, and discounts are subject to change without prior notice.

Although we strive for accuracy, pricing errors may occasionally occur. We reserve the right to correct pricing inaccuracies and cancel affected orders, even after payment has been submitted.

You are responsible for providing accurate billing, shipping, and payment information. Flaygo Hearing is not responsible for delays or failed deliveries caused by incorrect customer information.

Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by Flaygo Hearing.

These links are provided solely for your convenience.

We are not responsible for:

The content of third-party websites;

Privacy practices of third parties;

Product availability;

Accuracy of third-party information;

Services provided by external companies.

Accessing third-party websites is entirely at your own risk.

Your interactions with third-party websites are governed by their own terms and privacy policies.

We welcome customer reviews, suggestions, and feedback.

By submitting any review, testimonial, image, video, comment, or other content ("User Content"), you grant Flaygo Hearing a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, publish, display, translate, distribute, and adapt such content for marketing, promotional, and operational purposes.

You represent that:

You own or have permission to submit the content;

The content does not infringe upon any third-party rights;

The content is truthful and accurate;

The content does not contain unlawful, offensive, defamatory, or misleading material.

We reserve the right, but are not obligated, to remove any User Content at our sole discretion.

All content available on this Site, including but not limited to text, graphics, logos, icons, product names, images, videos, software, designs, page layouts, trademarks, service marks, and other materials (collectively, the "Content"), is the property of Flaygo Hearing or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may access and use the Site solely for personal, non-commercial purposes.

Without our prior written consent, you may not:

Copy or reproduce any Content;

Modify or create derivative works;

Distribute or publish Content;

Sell or commercially exploit any Content;

Use our trademarks or branding;

Frame or mirror any portion of the Site.

Unauthorized use of our intellectual property may result in legal action.

These Terms and any disputes arising from or relating to the Site or our Services shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Flaygo Hearing operates, without regard to conflict of law principles.

Where required by applicable consumer protection laws, users may retain rights granted under the laws of their country or state of residence.

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

We reserve the right to modify or update these Terms at any time.

Any changes become effective immediately upon publication on this page unless otherwise stated.

Your continued use of the Site following the posting of revised Terms constitutes your acceptance of those changes.

We encourage you to review this page periodically.

If you have any questions regarding these Terms of Service, our products, or our Services, please contact us.

Customer Support Email: info@flaygohearing.com